Slugger Consults

For a booking to be confirmed it must be accompanied by payment made through the Slugger Consults booking form relevant to the event.

Please ensure you have read, understood and accepted the Conditions of Booking before you submit a booking. By placing a booking you will be deemed to have read, understood and accepted them.

If required, an invoice can be issued. This must be specified on the Workshop / Course Booking Form at the time of booking along with an official Purchase Order Number. Invoices must be settled within 30 days or in advance of the training course, whichever is sooner. Please note that a booking is not secured until payment is received.

VAT

All payments quoted are inclusive of VAT, which is applicable at the standard rate.

Cancellation

Bookings can only be cancelled in writing by post or email.

• Cancellations within 10 working days of the training start date will be charged the full course fee.
• Cancellations within 11 – 20 working days of the training start date will be charged 50% of the course fee.
• Cancellations within 21 – 30 working days of the training start date will be charged 25% of the course fee.
• Cancellations more than 30 working days in advance of the course will incur no charge.

Attendee Submission

It is possible to substitute an alternative delegate on any place booked at no additional cost.

Course Transfer

A confirmed booking may be transferred to another of Slugger Consults course, availability permitting, providing that course takes place within three months of the date originally booked. Slugger Consults is not obliged to ensure suitable alternatives are available.

Requests to transfer should be made in writing by email.

Transfers made within 10 working days of the training start date will incur a charge of 50% of the full course fee. Transfers made within 11 – 20 working days of the training start date will be charged 25% of the course fee. Transfers made within 21 – 30 working days of the training start date will be charged 15% of the course fee.

Any such fees due will revert to a cancellation fee in respect of the original booking if the transferred booking is subsequently cancelled.

A booking can only be transferred on one occasion. Subsequent transfers will be treated as cancellations.

Course Content and Programme Schedule

Slugger Consults reserves the right to alter the advertised schedule of courses, which may include cancellation of a course. Where Slugger Consults cancels a course, individuals with confirmed bookings on that course will be offered alternative dates. If none can be agreed then a full refund will be given.

Slugger Consults reserves the right to alter or amend the advertised content of any course without notice in order to continuously provide a high quality service or due to circumstances beyond our control.

Slugger Consults will not be liable for any losses or expenses, including consequential, arising from any such alterations or amendments to the programme content and schedule including cancellation.

Acceptable Use of Facilities

In placing a booking you agree to abide by Slugger Consults’ Acceptable Use Policy relating to the use of the facilities provide. This policy requires the following:

• None of the facilities concerned may be used to locate, display or transmit any material which is illegal or offensive,
• No software may be downloaded or installed on any of the propvided computing equipment unless under the explicit direction of the Slugger Consults trainer,
• No data may be imported which has not been checked for viruses and which is not under the explicit direction of the Slugger Consults Trainer,
• No food and drink may be brought into the training rooms.

Smoking

All of the premises used by Slugger Consults are non-smoking and all attendees are required to adhere to this policy.

Exclusion

Slugger Consults reserves the right to refuse access to its facilities and premises where there is reason to believe that a delegate is in breach of these conditions or where a delegate uses threatening, bullying, harassing or disruptive behaviour. Slugger Consults will not be liable for any losses or expense (including course fees and consequential damages) incurred by a delegate arising from such an exclusion.